At Enersave Lighting Solutions Pvt. Ltd., your privacy is our priority. We are committed to protecting the personal information you share with us through our website, products, or services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us.
1. Information We Collect
We may collect the following types of information when you visit or engage with our website or services:
- Personal Information: Name, email address, phone number, billing/shipping address, and other details provided through contact forms or inquiries.
- Technical Information: IP address, browser type, device information, and website usage data collected via cookies or analytics tools.
- Transactional Data: Purchase details, order history, and payment preferences.
- Communication Data: Any correspondence or feedback you send us through our website or email.
2. How We Use Your Information
We use your data to:
- Provide, manage, and improve our lighting products and services.
- Respond to inquiries, feedback, and support requests.
- Process orders, payments, and deliveries.
- Send relevant updates, offers, or newsletters (only if you have opted in).
- Ensure website security and enhance user experience.
- Comply with applicable legal obligations.
3. Data Protection & Security
We use industry-standard measures to protect your personal data against unauthorized access, misuse, or loss. While we take every precaution to secure your information, no online transmission is completely risk-free, and we encourage users to take personal precautions as well.
4. Sharing of Information
We do not sell, rent, or trade your information. We may share your data only with:
- Trusted service providers who assist us in operations (like shipping or payment gateways).
- Legal authorities when required by law or to protect our rights.
- Business partners or affiliates who support product delivery and maintenance.
5. Cookies
Our website may use cookies to enhance browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, though some website features may not function properly without them.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for marketing communications.
- Request details of data we hold about you.
To exercise these rights, please contact us at:
📧 info@enersave.ls.com
📞 +91 97437 86571
7. Links to Other Websites
Our website may contain links to external websites. Enersave Lighting Solutions Pvt. Ltd. is not responsible for the privacy practices or content of those websites.
8. Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.